E-Business
SM(System Maintenance)
SM (System Maintenance) refers to a service framework that fully or partially outsources the management of IT systems to ensure the stable operation of increasingly diverse and complex H/W, S/W, and N/W. It involves providing specialized personnel support to resolve system failures and enhance overall system stability for businesses.
MCST SM Business
Through its extensive on- and offline IT talent network developed over many years, MCST strives to provide more diverse and reliable customer services by fostering excellent personnel who will serve as the cornerstone of next-generation IT businesses, and by supplying high-level professionals with project management skills and expertise in specialized areas. MCST prioritizes outsourcing consulting, provision of IT infrastructure services, operation and maintenance of information systems such as CRM, EDMS, and ERP, as well as the operation of systems that form the foundation of corporate information services and solving client-related issues.
Main areas
-
IT Outsourcing Consulting
We support clients in making decisions and gathering strategies for IT outsourcing, analyzing the outcomes of outsourcing initiatives, and establishing an effective IT outsourcing management system. -
Application Development and Management
We support the development and operation of new IT systems according to the client's needs.
[Project management, application development, quality control, application operation, application maintenance and improvement, continuity, database management] -
Network Management
We provide and manage network solutions and infrastructure to meet the diverse needs of our clients. [Network planning, network management, network operations, network security] -
Server Management
Through hardware management of developed and operational IT systems, clients can expect cost efficiency and quality improvement. [System management, system operation, system enhancement, facility and environment management] -
Desktop Management
We manage client PCs throughout the total lifecycle, from purchase to disposal, applying advanced methods and solutions to enhance PC asset management efficiency and user convenience. [Service desk support, desktop management, desktop maintenance]
Expected Benefits
-
Stable system design and implementation through system planning by professional planners, enabling smooth service support.
-
Flexibility in maintenance and ease of upgrades through total consulting services from the design phase to the implementation phase.
-
Providing flexibility to systems using other SI development solutions and supporting integrated management systems.
-
Cost reduction through support for various development methods, such as outsourcing and joint development.